I ordered my usual and my drink was not made right. I called and spoke to the shift leader who offered to remake my drink for free on my way back through. They honored that but still made my iceed macchiato wrong. It's not a difficult drink to make and yet both times I ended up with sweetened milk and espresso is black. It looked and tasted like iced coffee. Very watery and just mixed with the milk without even the coffee flavor. I will stick with the one in Waco.
We were in line and the women in front of us ordered a coffee which she got. Then me and my husband asked for a coffee and the young girl said they were closing and they didn't have no more coffee. The young man was actually going to place the order but the young women stopped him. I said ok and walked away. This man walks up after us and asked for a coffee and the same young lady that said there wasn't actually coffee gave him a coffee. I honestly felt like it was because we are Hispanics. Everyone else was white. I felt like the young girl at dunkin donuts refuse to sale us coffee because of our race. God doesn't like ugly. I don't appreciate some one making me feel less because of my race. You shouldn't hire people like that. That's not professional!
Just a warning- I stopped by here on a road trip and they do NOT accept the Dunkin Donut app for payment. I seldom carry cash and always use my app for payment but the guy said they don't accept it. I also ordered a med hot coffee a specific way and he made a small without the cream. Since I've never had this problem in a DD before, I felt I had to let people know.
Virtually nothing in the case...employees definitely don't care about the customers. They acted like they were bothered to even answer questions. Would have liked to try something...but with their bad attitudes, I opted not too.
Didn't have glazed donuts in the middle of the day and wouldn't accept my free drink perk. Terrible store. Do not stop here.
Dunkin Donuts is a US Bakery based in Hillsboro, Texas. Dunkin Donuts is located at 101 Cornelius Rd S, Hillsboro, TX 76645, USA.
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